Do you know what one of the biggest problems in the supply chain market is?

Finding solutions for the high volume of operational activities, especially the C-curve (Tail Spend) in strategic sourcing and the interactions between suppliers, requisitioners and buyers to provide information and services.

Processes in these phases of the supply chain represent 30% to 40% of the procurement team’s workload.

Among other things, they facilitate access to policies, procedures and the status of purchasing processes, approve new suppliers, update current suppliers, respond to supplier inquiries, track lead times, provide feedback to teammates, and so on.

This immense volume of tasks becomes even more apparent when Procurement areas undergo digital transformation. It was then that Procurement Garage, assuming its mission to provide solutions for Procurement teams to become increasingly more strategic and less operational, entered into a co-creation process with Neotalk, a company specialized in the development of solutions for interaction management and process automation through technologies such as Artificial Intelligence, Machine Learning, ChatBot and RPA.