FROM OUR COMMUNITY!
Our purpose is to generate a competitive advantage for our customers, increasing their revenues, reducing their costs, mitigating risks and supporting strategic transformations in the acquisition of products and services with a focus on agile processes and innovation, through the pillars:
PG and Neotalk present: THAIS and PAULO
Do you know what is one of the biggest pains in the Supply Chain market?
It is finding solutions for the large volume of operational activities, mainly in Curve C (Tail Spend) in Strategic Sourcing and in the interactions between suppliers, requesters and buyers to provide information and services!
The processes of these stages of the supply chain represent 30% to 40% of the workload of the purchasing team!
These are demands such as giving access to policies, procedures and status of purchasing processes, homologating new suppliers, updating current suppliers, answering supplier questions, following up on delivery times, providing feedback to teammates, among others.
This immense volume of tasks becomes even more evident when the Procurement areas undergo digital transformation.
It was then that Procurement Garage, assuming its mission of providing solutions for purchasing teams to become increasingly strategic and less operational, entered into a co-creation process with Neotalk, a company specializing in the development of solutions for managing interactions and automation of processes using technologies such as Artificial Intelligence, Machine Learning, ChatBot and RPA.